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Went for lunch as a walk in customer. Not a guest at the hotel. The food and wine was good although expensive. However the overall experience was very unpleasant due to the rudeness of the head waiter. As soon as I walked in he was unwelcoming and had a sneering expression on his face. For some reason he simply took a dislike to me. He was attentive to the point of being obsequious to the other customers there.
When I asked for the bill he didn't even deign to face me when he presented the bill. He had his back turned to me. I never received my change either and was too fed up at that point to make a fuss. I just wanted out of there. My guess is that he didin't want an ordinary foreign tourist like me there. I have noticed that it seems painful to some snooty Argentinians that foreign tourists can afford fairly easily to patronise upmarket places and it seems to put their noses out of joint. Maybe that is why I was treated so rudely.
A pity as the food was good. Hope others have better luck with the service. Estimado Tim, Como gerente del hotel quiero pedirle disculpas por su experiencia en nuestro restaurante. La verdad quede sorprendido por lo que nos comenta ya que nuestro equipo de mozos es siempre muy cordial y atento con todos los clientes.
Lamento profundamente lo que ha sentido, pero creame que ha sido por no saber el idioma no por otra cosa. Le mando un saludo y espero volver a verlo. We had lunch at the poolside restaurant with a view of the mountains and corral.
Everything was perfect, starting with the walk through the garden and hotel, the reception and escort to the restaurant, and our welcome in the restaurant. Service was attentive and knowledgeable. I know we are in wine country but on a whim we ordered pisco sours and they were excellent. The menu is small with many vegetarian options I mention this because I am vegetarian. Definitely recommend this restaurant, as friends had recommended it to us.